Finpace <> Schwab

Welcome to the comprehensive guide on integrating Finpace, your trusted financial advisory automation platform, with Schwab, a leading investment management and brokerage firm. This integration is designed to enhance your back office procedures by offering streamlined account opening and management automations within your Schwab account.

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Overview

The integration between Finpace and Schwab provides financial advisors with a seamless bridge to open and manage new and existing client accounts within Schwab, enhancing portfolio management and client engagement. By connecting these platforms, advisors can open new accounts in real-time, service existing customers and manage client portfolios more efficiently.

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Requirements

Before proceeding, you need:

• An active account with Finpace. Not a user? Get started here
• Access to Schwab Advisor Center® with the necessary permissions.
• Basic understanding of Finpace and Schwab’s functionalities.

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Step-by-Step Setup

1. Sign Into Finpace: Log into your account and navigate to 'Integrations'.
2. Locate Schwab Integration: In the 'Integrations' section, find Schwab, click on it, accept the terms, then click on 'Connect with Schwab'.
3. You will see a popup titled: 'Schwab OpenView Gateway Enrollment', hit 'Continue'. Not seeing the popup? Disable your popup blocker.
4. Authenticate Your Schwab Account: Enter your Schwab Advisor Center® credentials to authorize the integration.
5. Configure Integration Settings: Customize your preferences for how Finpace should interact with Schwab data.

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Features and Functionality

• Data Push: instantly push collected account data to Schwab account forms from Finpace.
• Efficient Account Opening: get most of your data entry work done for you with Finpace automation.

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Best Practices

• Regularly check the integration’s sync status to ensure data accuracy.
• Familiarize yourself with Finpace's data security protocols.
• Familiarize yourself with Schwab’s data security and privacy policies to reassure your clients.
• Leverage this integration to provide fast, seamless account opening.

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Troubleshooting

Common Issues:

• Data Sync Delays: Verify your internet connection and the operational status of both Finpace and Schwab platforms. Refresh the integration if necessary.
• Access Permission Issues: Ensure your Schwab Advisor Center® permissions are correctly set to allow data sharing with Finpace.

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Error Messages:

• "Connection Error": This often indicates a problem with the Schwab login credentials or network issues. Double-check your credentials and try reconnecting.

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FAQs

Q: Is my client's financial data secure with this integration?
A: Yes, both Finpace and Schwab employ robust security measures to protect your client's data.

Q: Can I manage multiple client accounts from Schwab in Finpace?
A: Absolutely, the integration is designed to handle multiple client accounts efficiently.

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Additional Resources

For further exploration:

• Finpace University: Offers detailed documentation and user guides.
• Schwab Advisor Services Support: Provides resources and support for Schwab integration features.

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Contact Support

If you need assistance or have questions that aren’t covered in this guide, our support team is here to help:

• Get in touch: Finpace Support
• Expected response time: Within 12 - 24 business hours

This integration between Finpace and Schwab is a game-changer for financial advisors seeking to leverage technology for superior client service and account opening efficiency.