Custom Fields

Custom fields, a.k.a. User-Defined Fields (UDFs) in platforms like Wealthbox, Redtail and Salesforce, are a powerful feature in Finpace.

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Overview

With custom fields, you can capture and organize information unique to your business, such as a customer’s favorite restaurant or dog’s name, ensuring that all relevant data is stored and accessible within Finpace’s mini-CRM. What sets Finpace apart is the automatic creation of custom fields when new fields appear in forms, streamlining your workflow and ensuring that no important data is overlooked.

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Automatic Creation of Custom Fields

One of Finpace’s standout features is the automatic creation of custom fields whenever a new field appears in a form that doesn’t already exist in your mini-CRM. This ensures that your database is always up-to-date and that no critical information is missed.

To understand how automatic custom field creation works:

1. Form Submission:
   • When a client or team member submits a form that includes a new field not currently recognized by Finpaces's mini-CRM, Finpace automatically detects this field.
2. Automatic Field Creation:
   • Finpace will automatically create a new custom field in your mini-CRM based on the new data point captured in the form. This field is named according to the label used in the form and assigned an appropriate field type based on the data input.
3. Immediate Availability:
   • The newly created custom field is immediately available within the client’s profile and can be used in future forms, reports, and data management tasks.
4. Notification:
   • You’ll receive a notification or prompt informing you that a new custom field has been created, giving you the option to review and adjust the field if necessary.

This feature simplifies data management by ensuring that your mini-CRM at Finpace automatically adapts to the evolving needs of your practice without requiring manual input every time a new data point is introduced.

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Using Custom Fields in Client Profiles

Custom fields enhance your ability to capture and utilize detailed client information within their profiles.

To use custom fields within a client profile:

1. Access a Client Profile:
   • Navigate to Customers -> Profiles and select the client whose data you want to manage.
2. View and Edit Custom Fields:
   • Scroll to the custom fields section within the client’s profile. Here, you can view all user-defined fields that have been created manually or automatically.
   • Click on any field to edit its data or update the information as needed.
3. Leverage Custom Fields for Personalized Service:
   • Use the information captured in custom fields to provide more personalized service to your clients. For example, track their preferred communication methods, investment preferences, or specific financial goals.
   • Custom fields also allow you to create targeted reports and client segments based on the unique data captured, enhancing your ability to analyze and act on client information.

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Best Practices for Managing Custom Fields

To maximize the effectiveness of custom fields in Finpace, consider the following best practices:

• Regularly Review and Update Fields:
  • Periodically review your custom fields to ensure they are still relevant and accurately capturing the information you need. Remove or consolidate fields that are no longer useful to keep your CRM streamlined.
• Standardize Field Naming Conventions:
  • Use clear and consistent naming conventions for your custom fields to avoid confusion and ensure that all team members understand what each field represents.
• Utilize Custom Fields in Reports:
  • Take advantage of custom fields when generating reports to gain deeper insights into client data and trends. This can help you make more informed business decisions and provide better client service.
• Communicate with Your Team:
  • Keep your team informed about any new custom fields that are created, especially those generated automatically. This ensures that everyone knows where to find and how to use the latest data.

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Conclusion

Finpace’s custom fields provide a flexible and powerful way to capture and manage client data that is unique to your practice.

By effectively utilizing and managing custom fields, you can enhance your ability to provide personalized service, streamline your data management processes, and gain deeper insights into your clients.