User Permissions
Within your Firm Settings page, you will see the Team tab within your secondary navbar.
Overview
In Finpace, user roles and permissions are designed to maintain control and flexibility within your firm’s operations. Currently, there are two roles: Admins and Advisors. Understanding the capabilities of each role will help you manage user access, ensure compliance, and maintain operational efficiency.
Admin Role
Admins have full access to the entire platform and can manage all aspects of the system. This includes:
- Managing Users: Admins can add, remove, or modify user permissions and roles within the firm.
- Modifying Firm Settings: Admins have the ability to amend all firm-level settings, such as disclosures, contracts, templates, and system-wide automations.
- Access to All Client Data: Admins can access all client data and actions within the platform, including those handled by advisors.
- Form and Workflow Creation: Admins can create, edit, and manage all forms, workflows, and processes across the firm.
- Compliance and Reporting: Admins can oversee compliance settings, ensuring that the firm’s operations meet regulatory standards.
Note: Admins who are also listed as advisors have the full capabilities of both roles.
Advisor Role
Advisors can perform all actions within their own profile but are limited in their ability to make firm-wide changes. Advisor permissions include:
- Creating and Managing Forms: Advisors can create, send, and manage forms for their clients but cannot edit or amend firm-wide templates or settings.
- Accessing Client Data: Advisors can only access client data and workflows related to their specific client base.
- Managing Client Workflows: Advisors can manage client interactions, onboarding, and workflows, but they cannot alter firm-wide settings or other advisors’ client data.
- Limited Compliance Access: Advisors cannot modify firm-wide compliance settings but can track compliance-related actions within their own workflows.
Note: Advisors who are also 'listed as admins' have full administrative access and can manage both firm settings and their own client profiles.
Adding Users and Setting Permissions
To add users and assign roles within Finpace, navigate to Finpace > Firm Settings > Team:
- Navigate to Firm Settings: Admins can access the Team section by clicking on the circle icon at top right, then clicking Firm Settings.
- Invite Users: Use the "Add Team Members" feature to add new users to the firm. Fill in their name, email, and assign them the correct role (Admin or Advisor). The new user will receive an email invitation to set up their account.
- Set Permissions: If a user needs to have access as both an admin and an advisor, ensure they are listed in both roles during the setup process.
- To accompllish this, start by making them an Admin and invite them according to the steps listed above.
- Then, you can navigate to their profile (once created) and click on the toggle "Is also an advisor?" to make them an Admin + Advisor.
- Save and Confirm: Once the roles are assigned, confirm the user’s permissions.
FAQs
No, only admins can manage firm-wide settings such as disclosures and contracts. Advisors can manage workflows related to their own clients but cannot amend global settings.
Yes, admins have access to all client data across the firm, while advisors only have access to the clients they manage.
Yes, an advisor can be promoted to an admin role. Admins can adjust a user's role at any time in the Team Management settings.
Yes, an admin can also have advisor-level responsibilities, allowing them to manage both firm-wide operations and their specific client base.
Yes, an advisor can be promoted to an admin role. Admins can adjust a user's role at any time in the Team Management settings.
